Grievance Redressal Policy
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- Grievance Redressal Policy
- The abovementioned details would facilitate the complainants to approach the concerned IA/RA before filing complaint to SEBI.
- We aim to resolve all grievances within 21 working days from the date of receipt.
- If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
- SCORES Portal: scores.sebi.gov.in.
- In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
- If the client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.